Privacy Policy

Last Updated: April 3, 2026

Welcome to Smile Care Dental Clinic! Your trust is the foundation of our relationship, and we are deeply committed to protecting the privacy and security of your personal and health information. This policy is designed to be clear and transparent, helping you understand how we handle your data with the utmost care.

1. Our Roles in Protecting Your Data

This Privacy Policy outlines how Smile Care Dental Clinic (the "Clinic") collects and uses your information for your treatment. Our clinic's website and patient management system are powered by drlink.in -a unit of DentSoft (the "Platform").

In this partnership, the Clinic is your Data Controller, as we are responsible for your medical care and how your data is used for treatment. drlink.in -a unit of DentSoft is our Data Processor, providing the secure technology to store and manage this information safely on our behalf.

2. The Information We Collect

To provide you with the best possible dental care, we collect the following types of information:

For Our Patients:

• Personal Identification Data: Your full name, age, gender, and contact details (phone number, email address).
• Sensitive Health Data: Your complete medical and dental history, allergies, current health conditions, chief complaints, treatment plans, clinical notes, and X-rays. This information is crucial for a safe and accurate diagnosis and treatment.

For Our Clinic Staff (Doctors & Receptionists):

• Account & Professional Data: Name, contact details, professional qualifications, and specialization. This information is used to create secure accounts on the drlink.in -a unit of DentSoft platform, allowing our staff to manage clinic operations and patient care.

3. How We Use Your Information

Your data is used exclusively for the following purposes:

• To provide and manage your dental healthcare, including scheduling appointments, creating treatment plans, and maintaining accurate patient records.
• To communicate with you regarding your appointments, treatment, and other administrative matters.
• To ensure our doctors and staff have the necessary information to provide safe and effective care.
• drlink.in -a unit of DentSoft uses aggregated and anonymized data solely for the purpose of maintaining, securing, and improving the platform's functionality. **Your personal patient data is never used for drlink.in -a unit of DentSoft's marketing or sold to third parties.**

4. Data Storage and Security

All patient and staff data is securely stored on the centralized servers of our technology partner, drlink.in -a unit of DentSoft. drlink.in -a unit of DentSoft employs state-of-the-art security measures, including data encryption, access controls, and regular security audits, to protect your information from unauthorized access, alteration, or disclosure.

5. Information Sharing

We do not share your personal health information without your explicit consent, except in the following cases:

• With authorized personnel at Smile Care Dental Clinic and the technical support team at drlink.in -a unit of DentSoft who require access for treatment and operational purposes.
• When required by law, such as in response to a court order or legal process.

6. Your Rights and Choices

You have the right to access, review, and request corrections to your personal and health information. To do so, please contact our clinic directly. As the Data Controller, Smile Care Dental Clinic is responsible for handling your requests.

7. Consent

By using our website, booking an appointment, or receiving services from Smile Care Dental Clinic, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection, use, and processing of your personal and health information as described herein.

8. Data Retention

In compliance with medical regulations, we retain patient health records for a minimum period of 7 years (or longer, if legally required in your jurisdiction) from the date of your last treatment. After this mandatory period, your records may be securely and permanently deleted or anonymized for statistical purposes.

9. Children's Data

We are committed to protecting the privacy of children. For any patient under the age of 18, we require the explicit consent of a parent or legal guardian before collecting and processing any personal or health information.

10. Policy Updates

This Privacy Policy is managed by drlink.in -a unit of DentSoft and may be updated periodically to reflect changes in our practices or for legal reasons. The "Last Updated" date at the top of this policy will indicate the latest version. We encourage you to review this page regularly to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Smile Care Dental Clinic
Address: Sector -2, Dhurwa -Ranchi, Jharkhand
Phone: 9801021928
Email: akhileshkrsingh9334@gmail.com